Company Profile
TCS Canada (TCS) prides itself on delivering connected IT solutions that provide high degrees of features, performance, reliability and value. TCS only collaborates with carefully selected ‘best of breed’ technology partners including Mitel, Fortinet, Connexall, Axis Communications and Spectralink, who specialize in their niche. This sets us apart from larger players whose goal is to be everything to everyone and ultimately fail to deliver over the long term to their customers.
TCS has a well-established track record of continued growth since its inception in 1982. As one of the longest established telecom companies in Canada, TCS has been helping businesses meet their business goals through technology innovation and adoption. TCS has maintained an exceptionally well-serviced national base of over 10,000 satisfied customers, from small startups to large enterprises.
TCS has fostered solid partnerships with a vast network of national partners, enabling us to have a national reach. We take pride in extending our extensive pool of technical experitise and practical experience.
End-to-End IT Solutions
TCS is committed to providing Canadian businesses with end-to-end IT solutions that streamline costs while optimizing productivity and customer service. When it comes to answering business needs for improved voice communications, secure and reliable data networks, and outsourced IT support, our commitment to designing, implementing and supporting dynamic solutions is second to none. We provide easier access to information while generating a maximum return on IT investment.
Our People are the Differentiator
Led by our highly skilled management team and staffed by a certified and trained sales and technical team, TCS provides IT support services for projects large and small. Our team of certified technicians hold decades of experience in the technology industry and we create an environment where education and training are paramount for our engineering and sales team. Our highly trained Service Support and Technical teams will ensure your needs are covered 24/7/365.
The team at TCS will ensure that your company has viable alternatives to choose from and an understanding of what value they offer.
TCS Canada’s head office is located at 7 Kodiak Crescent in Toronto, Ontario.
Our Mission
To provide leading edge comprehensive communication and wireless solutions backed up by a highly trained and qualified team that is passionately committed to providing outstanding customer service.
Our Vision
We strive to give our clients a competitive edge in their respective industries. Through the provision of market-leading communication products and services, we are dedicated to enhancing our clients’ customer service levels, improving workplace efficiency and productivity levels and streamlining costs.
Frequently Asked Questions
FAQ
TCS Canada is a one-stop-shop. We offer end-to-end comprehensive IT solutions. There is no need to deal with multiple vendors. We will oversee your voice communications, networks and security and provide IT support both on site and remote 24/7/365 so you can focus on your business and not technology.
AT TCS we endeavour to provide a consultative sell. We strive to understand what our customers’ specific needs are and what problems they’re trying to solve so that we can propose a custom solution tailored to their particular needs. One size does not fit all. Our project and implementation team are highly qualified and certified and will ensure that your users understand the technology they’re using and are trained accordingly. Our customer service and tech support team are highly responsive should you need ongoing support with your solution. In case of emergencies, our Techs are on call 24/7/365.
At TCS Canada we sell, service and support our solutions. We don’t contract to third parties. You are dealing personally with our team from project start to finish and ongoing for support/maintenance. We provide training on the technology to your team. Training is done by our in-house technical team.